Exciting book news!

Are you looking for the next great Customer Experience read?

Well, look no further! The 2nd edition of the Customer Experience Book will be launched on Kindle early July! The hardcover version is expected end of summer.

This will be my debut as a published book author, so needless to say I am thrilled!

It is truly amazing to be part of this fantastic collaboration, working alongside a host of inspiring fellow professionals including Gayana Helder, CCXP Olga Guseva Sarb Rana Spiros Milonas Nick Lygo-Baker - CCXP Stacy Sherman, MBA. CX Certified Naeem Arif, CCXP, MBA, Agile Bruno Guimarães Michelle Badenhorst Patricia Sanchez Diaz, CCXP, ECXP Alec Dalton, CRDE, CHIA Janelle Mansfield, MBA Ian Golding Christopher Brooks Hannah Foley CCXP Umer Asif Sharon Boyd CCXP Andrew Priestley! What a line up.

Watch this space for more updates soon!