Want to set up or improve the way you support customers and recover a negative experience? Do you want to set yourself apart from others in your industry? This session is for you!! About this Event We know you really care about ensuring the service you provide for your customers is as seamless as possible. So do we.

But like most things in life, business doesn't always go as perfectly as we like, which is why it's so important to be prepared. Whether you already have an experience recovery process in place and support experts at hand, or this is entirely new ground for you, we are here to help. We have the tools you need and bags of experience that we can't wait to share.

This workshop will be run by two Customer Experience Professionals (Katie and Sharon) who are both best selling Customer Experience authors. For every ticket we sell, we will make a donation to charity. We are excited to meet you!