Anticipating problems should be part of your CX strategy

The world of CULTIVATE
Written By katie Stabler

In anticipation of the Customer Experience Book 2 launch I joined Janelle Mansfield MBA from Amplifiedcx.com for a chat all about CX Recovery.

Watch the full interview here: https://www.amplifiedcx.com/post/customer-problems-recovery

And head to Amazon to pre-order your copy: https://www.amazon.co.uk/-/e/B08D3YQFXF

katie Stabler
Previous

The Top 150 Global CX Thought Leaders
Next

It's time to up your empathy game!